1. See Detail

Customer Service

Hello and Welcome to the Customer Service information page! Here you can get acquainted with useful information on our customer relation.

You can purchase our products online only and we ship them directly to your doorstep with free standard shipping. We use the best carriers in the business to make sure your order gets to you on time. From the secure checkout page you'll see your items description, price and delivery timing. You can also choose a faster delivery method for each item in your order, for an additional fee. 

WE CARE OUR CUSTOMERS !!

GEMMA jewellery products are made of pure silver and GEMMA Gurantees its authencity by 925 Hallmark. Many of us don't know about jewellery and always buy wrong jewellery. GEMMA jewellery is one of the most trusted jewellery made in silver and best in quality. Each and every piece we make with perfection and on individual order. You must be aware that original gold/platinum/silver always fade and no one can make them intact without care. There is a myth in jewellery that colour will not go than only this is the best jewellery. If your jewellery colour is not tarnishing or faded after some time that only means it doesn't have original gold/silver/platinum polish on that it only have a colour coating on it with thin layer of plastic that doesn't fade. Jewellery also need care like other wearables, you must take care of your jewellery and clean it with instructions given in jewellery care to avoide germs and making its shine longer, also you have the option to get repolish it when it goes faded but original one only not plastic coating. The base metal in jewellery is also important for us, most of the jewellery are made of metals mixed like lead, cadmium, nickle and also nickle layer to make shine, avoide wearing these kind of jewellery because these are harmful to wear and causes skin allergies. GEMMA jewellery are certified Nickle Free, Lead Free and Cadmium Free which prevents you facing problems wearing jewellery. You must suscribe to our newsletter for getting jewellery awareness and latest products update.

CUSTOMER CARE HELP LINE

You can contact us at +91 (0120) 456 5379 Monday to Friday 10 AM to 6 PM

Write to us at : [email protected]

Ring/Bangle Size Assistance

You can contact us at +91 (0120) 456 5379 Monday to Friday 10 AM to 6 PM

Exchange/Return Help

Write to us at : [email protected]

Confused ? Ask the Expert !

You can contact us at +91 (0120) 456 5379 Monday to Friday 10 AM to 6 PM